Distroid Issue 43
A newsletter for curated findings, actionable knowledge, and noteworthy developments from the forefront of innovation, governance, research, and technology (i.e., the frontier).
Introduction
Welcome to this week’s edition of the Distroid Digest, a curated newsletter for findings hand-picked by Distroid’s curators.
In this issue:
Digest
Research
Mapping the Discourse on AI Safety & Ethics
Rephrasing is not arguing, but it is still persuasive: An experimental approach to perlocutionary effects of rephrase
On the Origin of LLMs: An Evolutionary Tree and Graph for 15,821 Large Language Models
Motivations & Reputations: Mapping Reputation (Eco)systems in Web3
Textbooks Are All You Need
Towards Best Practices in AGI Safety and Governance
News
In Pursuit of Impact: Choosing Zebras Over Unicorns
Mobilising Impact Finance to Fix the World–before it’s too late
Mapping the Discourse on AI Safety & Ethics
AI Safety Newsletter #15
ML Safety Newsletter #9
Events
Crypto x AI Mini Conference: Autonomous Agent Applications
On Governance Archeology
1191 Web3 Decentralization: Blockchain Technologies’ Impact on Modern Organizational Governance
Videos & Podcasts
Building a community owned podcast DAO: Diana Chen, Founder, Rehash
Building a Borderless Web3 Culture w/Feems | S4 E15
Rebuilding Society on Meaning (Improved version)
On a Mission to Create Social Impact Unicorns - Leslie Labruto, Founding Director of 100x Impact Accelerator
Tweets
Toots
Thank you for reading Distroid!
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Digest
Research
Mapping the Discourse on AI Safety & Ethics
Değer Turan,Colleen Mckenzie,Oliver Klingefjord
AI Objectives Institute
Research
Using our prototype discourse visualization tool Talk to the City, we mapped Twitter conversations about the impacts of AI, and identified six distinct perspectives:
Ethical approaches to tackling current harms
AI is Inscrutable and Difficult to Control
Calls for Independent & Democratic Oversight
Dangers of Rapid Development
Human Interests are Hard to Formalize
Optimistic AI Futures
Each points to specific risks and courses for action, but we found significant overlap between the groups, and calls for more collaboration from all points of view.We plan to continue the project of making these conversations more visible, and to create contexts that support richer, multi-threaded approaches to discussing problems of AI safety – and we hope others in the space will join us in doing so.
Rephrasing is not arguing, but it is still persuasive: An experimental approach to perlocutionary effects of rephrase
Ramy Younis,Daniel De Oliveira Fernandes,Pascal Gygax,Marcin Koszowy,Steve Oswald
Journal of Pragmatics
Research
Rephrase is a pragmatically complex and persuasively appealing, yet still not systematically explored communication phenomenon. Evidence from corpus data indicates that speakers rephrase frequently in argumentative settings. In light of this empirical evidence, it is a tenable assumption that speakers (are perceived to) gain rhetorical advantages by rephrasing their own or someone else's contribution. In this paper, we present three experimental studies that seek to shed light on the potential persuasive appeal of rephrase.
In our set of experiments, we exploit examples taken from the corpora of rephrased arguments annotated with OVA+ (Online Visualisation of Argument) software as material for the design of experiments that seek to test the rhetorical effectiveness of two sub-types of rephrase, namely rephrase specification and rephrase generalization. In particular, we observe whether judgements on persuasiveness are related to judgements on the perceived trustworthiness of the speaker.
Our results suggest that rephrasing a contribution can impact both the perceived persuasiveness of a message and the perceived trustworthiness of the speaker. Moreover, our findings indicate that speakers perceive the segments connected through a rephrase relation as being very similar in content, which in turn suggests that rephrase is not perceived as providing a separate argument.
On the Origin of LLMs: An Evolutionary Tree and Graph for 15,821 Large Language Models
Sarah Gao,Andrew Kean Gao
Research
2023-07-19
Since late 2022, Large Language Models (LLMs) have become very prominent with LLMs like ChatGPT and Bard receiving millions of users. Hundreds of new LLMs are announced each week, many of which are deposited to Hugging Face, a repository of machine learning models and datasets. To date, nearly 16,000 Text Generation models have been uploaded to the site. Given the huge influx of LLMs, it is of interest to know which LLM backbones, settings, training methods, and families are popular or trending. However, there is no comprehensive index of LLMs available. We take advantage of the relatively systematic nomenclature of Hugging Face LLMs to perform hierarchical clustering and identify communities amongst LLMs using n-grams and term frequency-inverse document frequency. Our methods successfully identify families of LLMs and accurately cluster LLMs into meaningful subgroups. We present a public web application to navigate and explore Constellation, our atlas of 15,821 LLMs. Constellation rapidly generates a variety of visualizations, namely dendrograms, graphs, word clouds, and scatter plots. Constellation is available at the following link: this https URL.
Motivations & Reputations: Mapping Reputation (Eco)systems in Web3
Apiary
Research
2023-07-21
Reputation systems play a vital role in decentralized technology communities. They serve as proxies for established social relationships in the absence of close connections between individuals online. In Web3, reputation systems seek to enable trust, incentivize participation, and foster community. However, DAO & protocol leaders are often unclear on how to implement reputation systems. In the face of complexity about how to approach reputation, they default to the question, “Which reputation tool should we use?” This approach prioritizes the most popular tools rather than designing and building systems that address specific community objectives. Consequently, reputation systems are often utilized in a misaligned and ad-hoc manner, failing to adequately meet the needs of DAOs.
To address this challenge, our research provides a framework to help DAO & protocol leaders (1) clarify their core aims and (2) select reputation mechanisms and tools to support their objectives. Our conclusions in this article come from:
Clearly defining reputation systems and how they are different but interplay with the concepts of identity, membership, and governance.
Mapping the nine objectives that reputation tools have been developed to address and grouping them into core aims.
Correlating the reputation mechanisms and tools that exist today to the objectives they are trying to achieve.
Outlining common barriers to building reputation systems.
Textbooks Are All You Need
Suriya Gunasekar,Yi Zhang,Jyoti Aneja,Caio César Teodoro Mendes,Allie Del Giorno,Sivakanth Gopi,Mojan Javaheripi,Piero Kauffmann,Gustavo De Rosa,Olli Saarikivi,Adil Salim,Shital Shah,Harkirat Singh Behl,Xin Wang,Sébastien Bubeck,Ronen Eldan,Adam Tauman Kalai,Yin Tat Lee,Yuanzhi Li
Research
2023-06-20
We introduce phi-1, a new large language model for code, with significantly smaller size than competing models: phi-1 is a Transformer-based model with 1.3B parameters, trained for 4 days on 8 A100s, using a selection of ``textbook quality" data from the web (6B tokens) and synthetically generated textbooks and exercises with GPT-3.5 (1B tokens). Despite this small scale, phi-1 attains pass@1 accuracy 50.6% on HumanEval and 55.5% on MBPP. It also displays surprising emergent properties compared to phi-1-base, our model before our finetuning stage on a dataset of coding exercises, and phi-1-small, a smaller model with 350M parameters trained with the same pipeline as phi-1 that still achieves 45% on HumanEval.
Towards Best Practices in AGI Safety and Governance
Jonas Schuett,Noemi Dreksler,Markus Anderljung,David Mccaffary,Lennart Heim,Emma Bluemke,Ben Garfinkel
The Centre for the Governance of AI
Research
2023-05-17
A number of leading AI companies, including OpenAI, Google DeepMind, and Anthropic, have the stated goal of building artificial general intelligence (AGI)—AI systems that achieve or exceed human performance across a wide range of cognitive tasks. In pursuing this goal, they may develop and deploy AI systems that pose particularly significant risks. While they have already taken some measures to mitigate these risks, best practices have not yet emerged. To support the identification of best practices, we sent a survey to 92 leading experts from AGI labs, academia, and civil society and received 51 responses. Participants were asked how much they agreed with 50 statements about what AGI labs should do. Our main finding is that participants, on average, agreed with all of them. Many statements received extremely high levels of agreement. For example, 98% of respondents somewhat or strongly agreed that AGI labs should conduct pre-deployment risk assessments, dangerous capabilities evaluations, third-party model audits, safety restrictions on model usage, and red teaming. Ultimately, our list of statements may serve as a helpful foundation for efforts to develop best practices, standards, and regulations for AGI labs.
News
In Pursuit of Impact: Choosing Zebras Over Unicorns
Dr. Astrid J. Scholz
Armillaria
News
2023-06-13
This impact permeates through what they create, how they create it, who owns it, and who funds it. These corporations ripple consequences beyond their products and services, reaching their workers, customers, neighboring communities, and the broader society and environment.
It’s a tough pill to swallow: our world is cluttered with businesses that decidedly land on the “or not” side. They proclaim high-sounding values like “don’t be evil,” yet the products they roll out, and their operational conduct echo Facebook’s motto: “Move fast and break things”. The reverberations are far from benign, causing disruptions in our children’s mental health, injecting toxicity into our democratic spaces, and enabling technology-assisted interruptions to our everyday life.
The impactful change that we, as a community, aspire to isn’t incidental; it’s intentional and meticulously designed. When I founded Armillaria, leaving Ecotrust behind, our mission was clear: harness technology for societal good. The task of securing like-minded investors, however, was an uphill battle.
I used to summarize this predicament as, “Impact investors don’t understand tech, and tech investors don’t care about impact”. I soon realized the problem was far more intricate. Many impact investors, akin to their Silicon Valley peers, were still enamored with the unicorn narrative — high impact, high returns.
Constructing a future where technology genuinely serves humanity and our planet requires a paradigm shift: from unicorns to zebras. In our manifesto, “Zebras Fix What Unicorns Break,” we put forth the concept of zebra enterprises. These businesses, unlike unicorns, embrace financial sustainability, cultural fit, and community involvement. Their focus extends beyond product-market-fit to ensuring stakeholder alignment around a shared purpose.
Mobilising Impact Finance to Fix the World–before it’s too late
Cameron Burgess,Dr. Astrid J. Scholz
Armillaria
News
2023-06-15
The Sustainable Development Goals (SDGs) describe the list of global challenges that need to be addressed, and fast, if all life on this planet is to thrive. Updated estimates suggest that the price tag for achieving the SDGs has risen from $50 trillion to $195 trillion in just 5 years.
1 Global capital flows must become a whole lot more coherent, cohesive, and coordinated to rise to the challenge.Global stocks of liquid capital stand at around $450 trillion,
2 more than double the current estimates for mitigating the polycrisis represented by the SDGs. In the face of our shortening time horizon to 2030, and the increasing severity of the climate calamities and their attendant environmental and social crises raging from California to China, the problem is evidently not the availability of capital, but how we channel it towards solutions at the necessary volume and velocity.
Mapping the Discourse on AI Safety & Ethics
AI Objectives Institute
AOI’s Newsletter
News
2023-04-17
Using our prototype discourse visualization tool Talk to the City, we mapped Twitter conversations about the impacts of AI, and identified six distinct perspectives:
Ethical approaches to tackling current harms
AI is Inscrutable and Difficult to Control
Calls for Independent & Democratic Oversight
Dangers of Rapid Development
Human Interests are Hard to Formalize
Optimistic AI Futures
Each points to specific risks and courses for action, but we found significant overlap between the groups, and calls for more collaboration from all points of view.
We plan to continue the project of making these conversations more visible, and to create contexts that support richer, multi-threaded approaches to discussing problems of AI safety – and we hope others in the space will join us in doing so.
AI Safety Newsletter #15
Center For Ai Safety
AI Safety Newsletter
News
2023-07-18
China and the US take action to regulate AI, results from a tournament forecasting AI risk, updates on xAI’s plan, and Meta releases its open-source and commercially available Llama 2
ML Safety Newsletter #9
Dan Hendrycks,Thomas Woodside
ML Safety Newsletter
News
2023-04-11
Welcome to the 9th issue of the ML Safety Newsletter by the Center for AI Safety. In this edition, we cover:
Inspecting how language model predictions change across layers
A new benchmark for assessing tradeoffs between reward and morality
Improving adversarial robustness in NLP through prompting
A proposal for a mechanism to monitor and verify large training runs
Security threats posed by providing language models with access to external services
Why natural selection may favor AIs over humans
And much more...
Events
Crypto x AI Mini Conference: Autonomous Agent Applications
Valory
Events
2023-07-27
Following the success of our previous two conferences, we're organizing a third to explore Crypto x AI: Autonomous Agent Applications.
The event will bring together expert speakers to discuss the impact of autonomous agent technologies in apps for end users in real-life use cases.
Speaker List:
Emma Sharma - Polywrap
Oaksprout the Tan - Valory
Luis Bezzenberger - Shutter Network
Kelsie Nabben - RMIT/Blockscience
Levi - Protocol Labs
Sam Green - Semiotic Labs
Catch up on previous conferences:
Crypto x AI Standards, promoting interoperability
Crypto x AI: Large Language Models (LLMs)
On Governance Archeology
Aashka Tank
Metagovernance Seminar
Events
2023-07-26
How different is a historical diamond industry community offering loyal merchants access to more precious stones from a Web3 platform, which allows skilled creators to join it, giving its starred members token-gated access to certain discords? Not very - an elite merchant can bid on a stone and sell it independently, a creator can network effectively and land a larger project. The same mechanism of positive reinforcement is at play : if you bolster the institution by adhering to its rules, and contribute positively to it, you can leverage its collective power for personal gain.
This link is unsurprising given that both self-governing institutions and online communities were formed to supplement, if not actively subvert, flawed structures that dictate rules based on centralised authority. Being in the room where Reserve Bank of India officials walked in to shut down a blockchain panel seemed akin to watching Dutch officials’ encirclement of strongholds of the Minangbakau clan. However, while the panel crumbled and the wing of the organisation creating self-regulatory mechanisms for crypto-based lending platforms soon collapsed, the Minangbakau held their own. Moreover, they succeeded in doing so without ceding power or agreeing to pay exorbitant taxes to the Dutch. Perhaps, then, online communities could do well to learn from and harness the institutional mechanisms that made these historical tribes so robust.
Governance Archaeology is a detailed repository of historical communities and encodes their mechanisms, cultural values and norms, and meta-mechanisms. It has already yielded novel insights that defy popular beliefs about self-governance, such as the notion communities can govern most effectively within smaller groups and by using hierarchies. However, by analysing communities spanning across centuries and continents, it is clear that independent of size and purpose, collective governance works better when institutions “1) allow members to collectively articulate and amend the rules, and 2) define and enforce appropriate forms of redress for those who misbehave” (Carugati, Nepozitek, 2022).
However, there are a myriad of means to achieve these two ends, and which mix of mechanisms works is still difficult to objectively pin down, especially given the remarkable diversity of applications of self-governance in the current context.
But surely, one thinks, this is not new knowledge. A similar database mapping the governance mechanisms of modern communities would be more useful for cross-pollination, and grafting of institutional techniques from one arena or platform to another. This is exactly what Govbase does.
And yes, historical communities, while fascinating in and of themselves, did not have ground-breaking mechanisms : they used committees, councils, petitions and monitoring, much as we do today, to govern effectively.
So why is it important to build a bridge between Governance Archaeology and Govbase? It’s because labels in and of themselves mean very little until we’re clear about how they work in practise. A simple example would be deterring individuals from swindling other users on online platforms. The obvious, technical solution would be charging a hefty fine or disabling the profiles of cheaters on the platform. An online community facing this issue could look around to find other Web3 platforms using smart contract based solutions which, instead of tracking down violators, attempt to prevent violations in real time. But even these are susceptible to reentrancy attacks, or more subtle scams like integer underflow/overflow. Essentially, when the solution is technical, there will be ways around it. Where there is a law, there will be a loophole.
But what if online communities could look to the past for inspiration? Raid Guild could see that merchant guilds, where goods were of substantial value and obtaining redress through courts was erratic, if not impossible, punished cheaters in a less conventional way. Not only were they expelled, they were publicly shamed. Their portraits were hung in guild meeting halls and clubs, where they were slandered by their peers and denied entry. So, Raid Guild might use this to put up pictographs of ostracised former members on its home page and create a strong cognisance within its community of certain kinds of behaviour being unacceptable.
Since historical communities much precede digital, even technical trappings, their normative mechanisms are especially cogent. Thus, their insights could be of value.
Having said that, these insights must be distilled, because some of them simply aren’t feasible today. Kinship ties or alliances through marriage may be efficacious mechanisms, but obviously cannot be replicated in a virtual environment.
It should require minimal effort for an online community to deploy tools from the past, and the ideal experience would look like this : the user opens the Mechanisms view of Govbase, filters the table to show only those mechanisms which belong to the ontology of Governance Archaeology, and can see how an institutional structure fits into the broader design. Positive reinforcement, for instance, is a subclass of ‘ambiguous or informal decision making’ and is a component of the wide spanning category ‘values, ideologies, incentives, and other motivations.’ If this is of interest to the online community, it can also look at other mechanisms which belong to the category of informal decision making, like criticism or handshakes, and read the records of these to understand how they worked in specific historical communities.
1191 Web3 Decentralization: Blockchain Technologies’ Impact on Modern Organizational Governance
83rd Annual Meeting of the Academy of Management
Events
2023-08-07
This panel symposium aims to explore the opportunities for understanding Web3 decentralization in blockchain-based organizations that arise from management theories' competing arguments. Blockchain technology, based on distributed ledger technology, is a disruptive technology that provides a decentralized database of immutable transactions maintained across peer-to-peer networks. Theoretical lenses like transaction cost economics, agency theory, mechanism design theory, institutional theory, and organization design are frequently used to examine blockchain-based organizational governance. However, these theories present competing arguments and inconsistencies regarding the effectiveness of blockchain-based organizational governance. The symposium will provide a platform for discussing the need for more theoretical clarity and for examining the impact of decentralized blockchain-based governance models on organizational processes and performance. The symposium will bring together established blockchain scholars and members of the technology and innovation management, strategic management, and organization and management theory interest groups to discuss new insights into classic managerial issues.
Videos & Podcasts
Building a community owned podcast DAO: Diana Chen, Founder, Rehash
Diksha Dutta
Web3 Quest
Videos & Podcasts
2023-06-27
In this episode, Diksha Dutta speaks to Diana Chen, Founder of Rehash (a Web3 Podcast), to discuss her journey of building a podcast DAO, use case of Podcast NFTs, collecting content, and the future of Web3 social media.
Connect with Diksha Dutta:
https://twitter.com/dikshadutta
https://www.linkedin.com/in/diksha-du...
Websitehttps://www.dikshadutta.com/
Connect with Web3 Quest
Twitter:
https://twitter.com/quest_web3
https://www.linkedin.com/company/9087...Listen to Web3 Quest on :
Spotify: https://bit.ly/3WHLQFB
Google: https://bit.ly/45zU86H
Amazon Music: https://bit.ly/3OMkOLj
Building a Borderless Web3 Culture w/Feems | S4 E15
Diana Chen
Rehash
Videos & Podcasts
2023-05-25
On this episode of Rehash, we sit down with Feems, Founder of Work on Chain to talk about global internet culture, internationalization and localization, how web3 can change the future of work, and how media can impact the crypto ecosystem.
COLLECT THIS EPISODE
https://www.rehashweb3.xyz/
FOLLOW US
Rehash: https://twitter.com/rehashweb3
Diana: https://twitter.com/ddwchen
Feems: https://twitter.com/feemschatsEDITORS
Ellie: https://twitter.com/elliedots
Tyler: https://twitter.com/tylerinternetSPONSORS
Lens Protocol:https://lens.xyz
Ambire Wallet:
https://www.ambire.com/
NFT.Storage: https://twitter.com/NFTdotStorage
LINKS
Web3 Professionals Podcast:...
Bankless: https://twitter.com/BanklessHQ
FWB: https://twitter.com/FWBtweets
ATX DAO: https://twitter.com/ATXDAOTIMESTAMPS
0:00 Intro
0:51 Sponsors
6:01 Global internet culture
9:59 Characteristics of global culture
14:55 Web3 and culture
19:16 Web3 onboarding
22:50 Internationalization vs. localization
27:12 Web3 content for onboarding
39:12 The value of simple communication
43:51 Questions from the audience
52:56 Word association game
57:13 Outro
DISCLAIMER: The information in this video is the opinion of the speaker(s) only and is for informational purposes only. You should not construe it as investment advice, tax advice, or legal advice, and it does not represent any entity's opinion but those of the speaker(s). For investment or legal advice, please seek a duly licensed professional.
Rebuilding Society on Meaning (Improved version)
Joe Edelman
Joe Edelman
Videos & Podcasts
2023-01-18
"Rebuilding Society on Meaning: Practical Techniques to Align Markets, Recommenders, Social Networks, and Organizations with Meaning and Togetherness"
Tweet summary:
https://twitter.com/edelwax/status/16
...
00:00 【Introduction】
04:50 【Table of Contents】
06:40 【Chapter 1, The Pattern】 Why scale is so often destructive.
26:15 【Chapter 2, Measuring Meaning】 A definition of “meaningful living” precise enough to create surveys, metrics, aligned ML models, etc.
42:22 【Chapter 3, Making Meaning】 A design “toolkit” to make things “meaningful on purpose” and to keep them that way.
54:05 【Chapter 4, Meaning at Scale】 On problems with meaning and the social fabric that emerge at large scales—such as with global social networks, operating systems, app stores, and markets.
1:13:18 【Conclusion】
1:23:12 【Credits】— transcript & links: https://textbook.sfsd.io/overview
— movement:https://www.rebuildingmeaning.org
Cite as:
Edelman, Joe, “Rebuilding Society on Meaning” in Values-Based Social Design,https://textbook.sfsd.io
, Berlin (2023)
The song is: “Harry Potter” by Guante and Big Cats. Used with permission.
https://truruts.bandcamp.com/
https://guanteandbigcats.bandcamp.com/
On a Mission to Create Social Impact Unicorns - Leslie Labruto, Founding Director of 100x Impact Accelerator
Grant Trahant
Disruptors for GOOD
Videos & Podcasts
2023-07-13
Support for Causeartist and the Disruptors for GOOD comes from: Asana Get 50% off Asana with dedicated support from our social venture and nonprofit team. Save time with our best-in-class work management-and put more resources toward your mission.
Support for Causeartist and the Disruptors for GOOD comes from: One Tree Planted
One Tree Planted is a non-profit organization focused on global reforestation.If you are interested in being a part of global reforestation and would like to make a philanthropic donation or become a business partner, learn more here.Check out the Causeartist Partners here.
Subscribe to the Causeartist Newsletter here.
In episode 195 of the Disruptors for GOOD podcast, I speak with Leslie Labruto, Founding Director of 100x Impact Accelerator, on funding and advising early stage social enterprises to create social impact unicorns.
In today's rapidly evolving world, social enterprises and impact-focused organizations play a crucial role in driving positive change. However, many of these ventures face numerous challenges when it comes to scaling their impact. That's where 100x Impact Accelerator steps in, providing a world-class platform to empower radical thinkers and amplify their impact at an unprecedented scale.
Defining the Endgame
The 100x Impact Accelerator recognizes that impactful solutions require a comprehensive approach beyond traditional fundraising. By working together with social entrepreneurs, the accelerator aims to define the endgame—the ultimate goal that will bring about the most significant positive change. Rather than focusing solely on financial support, 100x Impact Accelerator fosters tangible, results-driven models such as government adoption, digitization, and open-source solutions.
Exceptional Research and Access to Policymakers
One of the key strengths of 100x Impact Accelerator is its emphasis on evidence-based research. Through access to exceptional research resources, social enterprises can build their strategies on a solid foundation. Moreover, the accelerator provides an invaluable connection to policymakers, enabling ventures to navigate regulatory landscapes and create substantial impact at scale. This unique combination of research and policymaker access sets the stage for innovative solutions to address pressing social challenges.
Catalytic Capital, Global Connections, and Dedicated Support
The 100x Impact Accelerator offers catalytic capital, injecting £150,000 into selected ventures. This funding serves as a catalyst for further growth, enabling social entrepreneurs to expand their operations and increase their impact. Additionally, participants benefit from global connections, accessing a network of like-minded social entrepreneurs and mentors. The world-class support and bespoke mentoring provided throughout the program empower ventures to overcome hurdles, refine strategies, and unlock their full potential.
Impact Accelerator Program
The heart of 100x Impact Accelerator is the 12-week Impact Accelerator program. During this intensive period, selected ventures receive specialized guidance, resources, and mentorship tailored to their unique needs. The program creates a collaborative environment where cohorts of like-minded social entrepreneurs can learn from each other, share experiences, and foster meaningful collaborations. At the end of the program, the Summit Day celebration brings together participants, mentors, and stakeholders to celebrate accomplishments and forge lasting connections.
Eligibility and Selection Criteria
The 100x Impact Accelerator welcomes applications from impact-first organizations, including registered charities, non-profits, and social enterprises. To be eligible, ventures should be operating in one of the eight Impact Areas identified by the accelerator. They should have a proven track record of driving positive change, reaching at least 1,000 customers or constituent
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